FAQs

Registration takes place in a couple of clicks, you need to enter your personal data correctly so that in the future you will not have problems with delivery. We transfer your personal data to shipping companies and third parties for delivery.

You can unsubscribe from the mailing list, for this write to us by mail: [email protected]

We accept any currency of your country for payment, do not worry if your bank card is in another currency. The conversion will take place according to the exchange rate at the time of order. Payment takes place on the “paypal.com” service.

If your order does not suit you, you can return your money for it. To do this, write to “[email protected]”. If the seller paid for the delivery at the expense of the company, then you will need to reimburse the logistics costs for delivery and return of the order. If your order is already open and has been used, a refund is not possible.

The seller has the right to refuse a return after 15 days from the receipt of the order by the buyer.

If you placed an order and used a coupon, but wanted to return the order, we will return the coupon so that you can use it again.

By purchasing any product on the site, you agree that the seller will use your personal data. Also, we are not responsible for customs clearance in the customer’s country, but we always indicate the goods as “consumables” and we or our clients have never had any problems with this. This will allow you not to pay duties and receive the goods in the fastest possible time.
We also want to note that you place and pay for your order on the territory of Poland and China.

The buyer is responsible for the correctly specified personal data, compliance with the laws in the country of location. The buyer cannot transfer or share the plumb line with the seller.

The client can contact the manufacturer by sending comments under the product, after which you will be answered within 24 hours. Profanity or unreasonable claims will be blocked.

Sending takes place after receiving payment. Delivery is carried out using the companies “DHL, UPS”. Further, your order can be transferred to the local postal service or delivered by the above mentioned postal services.

Payment upon receipt is not possible, payment only on the website.

Tracking number will be sent by mail or phone number after shipment. If your order is transferred to a local delivery service, you will receive a notification from this company, check the app or your messenger.

There is only one payment method and that is “paypal.com”. You will need to register and indicate your bank card details, after which you can pay for the order. PayPal can accept payments from anywhere in the world.

After successful payment on the site “paypal.com” you will see a notification on the page. Next, we will check the payment and send you your order on the same day.

All your payments are protected as well as personal card data. PayPal is the most famous payment method in the world and has long earned its trust.

Coupons are not personal and eternal, use them as soon as possible. Coupons can be used for any type of product on the site.

It is not possible to buy a coupon, only get it from the seller or from other members of the community.

The coupon can be applied on the website at checkout. Go to the cart and you will see how to apply it.